White Paper

Reinventing Loyalty in Arts & Culture

Executive Summary

The pandemic did more than just cancel in-person encounters; it revealed a weak spot in most consumer-focused industries, including arts and culture. Without being able to count on building loyalty or taking in revenue through in-person experiences, these groups were faced with a hard, simple choice: Adapt or die. Now, arts and culture organizations are challenged not only to bring their patrons back, but also to respond to significant changes in consumer behavior and deliver on new expectations for safety, comfort and customizable experiences. See how TurnStyle elevates the digital and physical by showcasing safety measures, connecting with consumers and delivering packages designed to deepen relationships.

Consumer Behavior Changed in The Pandemic. How Will You Rebuild Those Relationships?

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